Canceling
Open Settings, choose Manage billing, and cancel through the Stripe customer portal. Cancellation prevents the next renewal. Monthly access continues through the end of the current month-long billing period; annual access continues through the end of the current annual period.
Refunds
Subscription payments are generally non-refundable once a billing period begins, except where required by law. If you were charged because of a billing error, duplicated payment, or technical problem that prevented meaningful use of the paid service, contact us within seven days of the charge. We will review the circumstances and respond promptly.
Price changes
We will communicate a price increase before it affects a future renewal. A change will not alter a billing period you already paid for. If you do not agree with the new price, cancel before the renewal date.
Contact
Send billing questions through the support page from the email associated with your account. Include the charge date and amount, but never send card numbers or API credentials by email.